Extended Hours = Better Service
I just got a note from AWeber, the autoresponder company, that they are extending their live support hours.
"You asked, we listened.
Affiliates like yourself, whether you are around the corner or
around the world, need support in growing and managing your
website opt-in list during all hours of the day.
Starting Monday May 22nd, our expert support team will be here an
extra 4 hours per day to help you.
Current: 9AM - 5PM EST
New Hours: 7AM - 7PM EST Starting Monday May 22nd.
AWeber is the only autoresponder/newsletter email service
provider with extended customer service hours of 7AM - 7PM EST.
Along with nearly 8 years of experience reliably delivering
opt-in email to subscribers inboxes this is a very big advantage
over other competitors out there.
Some places try to say they have extended email support hours,
which we all know they simply answer the next day. When you need
help, talking to someone on the phone or via live chat can make a
huge difference in getting your problem solved fast.
For newbies trying to navigate the world of building an
email opt-in list having reliable, friendly, expert support
only a toll free phone call, email, or livechat away can
make all the difference in their success for failure."
http://www.aweber.com/?209502
This is the autoresponder I use. I already had an account there for my http://www.crankyyankee.biz site, and the Plug-in-Profit team was able to reset the automatic sign-up boxes on my PIP website to point to Aweber instead of the GetResponse system they use. I've had to manually move and edit their messages series, but I didn't have to upgrade to a pro account at GetResponse which saved me enough money to be worth putting in the time.
I just got a note from AWeber, the autoresponder company, that they are extending their live support hours.
"You asked, we listened.
Affiliates like yourself, whether you are around the corner or
around the world, need support in growing and managing your
website opt-in list during all hours of the day.
Starting Monday May 22nd, our expert support team will be here an
extra 4 hours per day to help you.
Current: 9AM - 5PM EST
New Hours: 7AM - 7PM EST Starting Monday May 22nd.
AWeber is the only autoresponder/newsletter email service
provider with extended customer service hours of 7AM - 7PM EST.
Along with nearly 8 years of experience reliably delivering
opt-in email to subscribers inboxes this is a very big advantage
over other competitors out there.
Some places try to say they have extended email support hours,
which we all know they simply answer the next day. When you need
help, talking to someone on the phone or via live chat can make a
huge difference in getting your problem solved fast.
For newbies trying to navigate the world of building an
email opt-in list having reliable, friendly, expert support
only a toll free phone call, email, or livechat away can
make all the difference in their success for failure."
http://www.aweber.com/?209502
This is the autoresponder I use. I already had an account there for my http://www.crankyyankee.biz site, and the Plug-in-Profit team was able to reset the automatic sign-up boxes on my PIP website to point to Aweber instead of the GetResponse system they use. I've had to manually move and edit their messages series, but I didn't have to upgrade to a pro account at GetResponse which saved me enough money to be worth putting in the time.